Terms of service
These terms govern your use of waterdamagerestorationnorcross.com and the call-in referral service it offers. Effective date: November 3, 2026.
Plain-language summary
This is a referral service. Your call connects you to an independent contractor, who is the one you deal with for any work. We do not do the work, we do not make promises about it, and we do not contact you afterward. The information here is general and does not replace someone looking at your property. The numbered terms below are what actually apply.
Terms
- 1. AcceptanceBy using waterdamagerestorationnorcross.com (the "Site") or calling a number shown on it, you agree to these terms. If you do not agree, please do not use the Site. The Site is operated under the name Water Damage Restoration Norcross.
- 2. What the service isThe Site is a call-in referral service. When you call, your own call is connected to an independent water damage restoration contractor who speaks with you on that call. We do not perform restoration, plumbing, repair or any other work, and we do not employ the contractors.
- 3. Agreements are between you and the contractorAny visit, estimate, contract, payment or work is agreed solely between you and the contractor. We are not a party to it and are not responsible for the contractor's work, timing, conduct or pricing. Before you hire anyone, check their licensing and insurance yourself where these apply, and ask for the scope of work in writing.
- 4. No guarantee of availabilityCoverage goes by postal code and changes. We do not promise that a contractor will be available for your address or at any particular time, or that any problem can be fixed.
- 5. General information onlyThe information on the Site is general and educational. It is not professional, legal, insurance, engineering or medical advice, and it does not replace an inspection of your property. Public rules and phone numbers can change, so confirm them with the office concerned.
- 6. SafetyWater damage can involve electrical hazards, structural collapse, contaminated water and mold. Do not enter unsafe areas. In immediate danger, leave the building and call 911. The Site is not a dispatch service for urgent situations.
- 7. CallsCalls may be recorded where the law permits, and a notice may play at the start of the call. By calling you agree only to that call being connected. These terms do not authorize any calls, texts, emails or marketing to you from the Site.
- 8. Acceptable useYou agree not to misuse the Site, including by interfering with it, scraping it in a way that burdens it, placing false or abusive calls, or using it for anything unlawful.
- 9. Intellectual propertyThe text, design, images and other content on the Site belong to the Site or its licensors. You may read and share links to it for personal use, but you may not republish it for commercial purposes without permission. Images are illustrative and do not depict specific jobs.
- 10. Third-party linksLinks to government agencies and other outside sites are provided for convenience. We do not control those sites and are not responsible for their content.
- 11. DisclaimerThe Site and service are provided "as is" and "as available", without warranties of any kind, express or implied, to the fullest extent the law permits, including any warranty of fitness for a particular purpose or that the information is complete or current.
- 12. Limitation of liabilityTo the fullest extent the law permits, the Site and its operator are not liable for indirect, incidental, special or consequential damages, or for any loss arising from a contractor's work or from your reliance on information on the Site.
- 13. IndemnificationYou agree to hold the Site and its operator harmless from claims arising from your misuse of the Site or your breach of these terms, to the extent the law permits.
- 14. Governing lawThese terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Any dispute that is not resolved informally will be brought in the state or federal courts located in Georgia that have jurisdiction, unless the law gives you a different right.
- 15. Changes and contactWe may update these terms by posting a new version here with a new date. Your continued use of the Site after a change means you accept it. To contact us about these terms, call the number on the Site.